When you are faced with a problem, how do you go about solving it? Do you let it overwhelm you, or do you flex your problem-solving muscles and figure out the best possible solution?
People who allow themselves to be overwhelmed or ignore complex problems often become frantic and confused. They usually take a haphazard approach to thinking, and then they are dismayed when they find themselves floundering and making no progress.
Luckily, there is a much better way.
I’d like to introduce you to a problem-solving process that can help you face and tackle any type of challenge. With these 10 problem-solving strategies, you will strengthen your ability to always find a solution while enabling yourself to see real progress.
What Are Problem-Solving Skills?
Problem-solving skills involve identifying a problem, coming up with possible solutions, choosing an appropriate solution, and then implementing it.
Often, there is more than one correct solution to a problem. But frequently, you are looking for the best solution that applies to your particular circumstance.
For instance, possible solutions to losing weight include eating less, adding healthier foods to your diet, walking 30 minutes a day, swimming three times a week, training for a 5K race, drinking more water, and many other effective solutions.
Your job is to find the solution that will work best for you and give you the most success.
Good problem-solving skills are essential in all areas of your life because we encounter problems to solve in one form or another nearly every day, from small things like getting stuck in traffic to major events like being diagnosed with a chronic illness.
A problem can be defined in one of two ways:
“Any question or matter involving doubt, uncertainty, or difficulty; a question proposed for solution or discussion.”
The Encyclopedia of the Sciences of Learning explains that a problem:
“…is generally considered to be a task, a situation, or person which is difficult to deal with or control due to complexity and transparency. In everyday language, a problem is a question proposed for a solution, a matter stated for examination or proof.”
In short, a problem is something that’s hard to deal with and needs to be solved.
Examples of common problems in the workplace might include:
- Lack of motivation or boredom
- Discrimination
- Conflict with a boss or coworkers
- Performance issues
- Burnout or stress
- Bad working conditions
Or maybe you’re dealing with problems in your personal life. For example:
- A strained marriage or divorce
- Financial worries
- Health issues
- Grief over the death of loved ones
- Issues your children are experiencing
- A decision to move, change jobs, or get an education
No matter what you’re facing, it’s important to actively cultivate your creative thinking and learn problem-solving techniques.
When you’re able to solve problems effectively, you will enjoy greater satisfaction in life. Your relational skills will improve, and your problem-solving abilities will make you highly valuable in the workplace.
The Importance Of Solving Problems
We solve problems daily in all aspects of life. People who are good problem solvers are more likely to be successful in getting around obstacles and achieving their desired end result.
What’s more, solving complex problems doesn’t only help change your external circumstances. You’ll also feel happier and more confident in yourself, knowing you can solve future problems.
Problem-solving allows you to:
- Fix things that are broken
- Address risk
- Improve performance
- Seize opportunity
- Lower stress and anxiety
- Prevent more serious consequences
Having a problem-solving strategy will make you more attractive to hiring managers. In many cases, you might be asked in a job interview about your problem-solving skills.
It’s smart to think of an example ahead of time–a problem that came up at your last job and how you solved it–so you’ll be prepared. You can also mention the soft skills listed above:
“My communication skills, flexibility, and ability to think outside the box help me deal with problems in a timely manner.”
The more you practice effective problem-solving techniques, the better you will get at solving problems and the more reliable and trustworthy you will become in your field as well as in your personal life.
Understanding The Problem-Solving Process
When you’re setting out to solve a problem, what should you do first?
While there is no one-size-fits-all approach to problem-solving, there is a general framework that you can use to help solve problems.
The problem-solving process is often broken down into seven steps:
- Identify the issue and its root cause
- Understand every angle of the problem
- List possible solutions
- Evaluate the options
- Choose an option
- Act on it
- Evaluate the results
I’ll explain this process and each of these steps, plus a few bonus steps. I’ll also share some further problem-solving strategies so you are well-equipped with solution-finding techniques that you can apply to various situations.
The important thing to understand now, though, is that you can use a structured process to improve problem-solving skills. You don’t have to shoot in the dark–simply follow the steps listed in this process.
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